Technology Solutions for e-commerce & traditional retail
Digitech Labs works closely with both e-commerce and traditional retail companies to drive digital transformation initiatives that will have a direct impact on operational, business and financial goals. Each of our engagements is spearheaded by a subject matter expert with deep domain expertise.
How we Help Meet Business Goals
At Digitech, our focus is to deliver technology with a purpose
Our SME and Consulting-Led Approach drives growth and cost savings
Improve Customer Delight
Cross-sell and Up-sell to Increase Sales
Personalisation
Optimize Inventory Management
Retail stores can improve merchandising and inventory management using a pull strategy by integrating the POS system with the warehouse solution. This can help optimize sales and distribution and shelf-space utilization costs. Retailers also need to manage risks associated with perishables and seasonal products with a short shelf life. Reducing shrinkages and losses due to thefts and poor billing are some of the other challenges that retailers can overcome with digitization.
Digitech Labs offers bespoke solutions using AI/ML, IoT and analytics to help retailers forecast trends, improve merchandising, inventory management, customer service and product pricing to accelerate growth. Creating heatmaps using clickthrough data in the e-marketplace and video analytics in a store can help to understand customer movement, preferences and behavior and optimize the display to increase sales.
AI/ML and Analytics for Forecasting and Growth
Mobility Solutions
Digitech can create mobility solutions such as NFC, coupons/payment, geo-fencing alerts, etc. for speeding up purchase to billing processes, improving employee engagement and collaboration through improved communication.
Generating reports and dashboards with enhanced visualization capabilities for real-time monitoring and obtaining actionable insights can help businesses with informed decision making for accelerating growth
Reports and Dashboards
“We were able to increase our customer satisfaction metrics and Net Promoter Score by several notches thanks to Digitech. The analytics dashboard they designed to track key metrics was also fantastic."
“Our team members were able to smash our goals quicker than we did before”
Customer Service Officer
“Our team members were able to smash our goals quicker than we did before”
Customer Service Officer