Technology Solutions for State Agencies & the Public Sector
At Digitech Labs, we offer a wide range of digital transformation & data solutions for the government, public sector and State Agencies.
In the past, some of the digital transformation efforts at State Agencies and Government Departments have predominantly focused on supplementing existing processes with emerging technologies without transforming transaction models. As a result, legacy systems and paper-based forms and processes continued to be used alongside digital solutions with limited success. During calamities, catastrophes, and the recent pandemic, the limitations of these systems have come to the fore.
The team at Digitech Labs brings to the fore a deep understanding of the unique requirements of the Public Sector. Additionally, most State Agencies and Public Sector departments operate at massive scale, delivering services to tens of millions of people. At Digitech, we closely work with your team to handcraft a digital transformation roadmap, one that is uniquely suited to your context. We then setup the necessary framework to move from strategy to technology implementation with a clear focus on improving productivity and driving operational excellence. "Citizen Delight" is at the front and centre of our approach.
How we Help Meet your Transformation Goals
At Digitech, our focus is to deliver technology with a purpose
Our Consulting-Led Approach drives better service experience and cost savings
Cloud Migration
Real-Time Analytics
Citizen Engagement
Enhance Processes and Workflows
Leaders in the Public Sector need to have a holistic view of all data and processes, easily accessible to them anytime, anywhere. The integration of workflows increases the transparency and visibility into processes and the access to a single source of truth for informed decision-making.
Digitech Labs offers bespoke solutions using AI/ML and analytics to help state agencies forecast trends, and plan their services accordingly. By using advanced analytics and BI tools, it is now possible for leaders at state agencies to plan their offerings a little better, with access to relevant insights.
Analytics for Forecasting
Mobility Solutions
Digitech Labs can create mobility solutions such as NFC, coupons/payment, geo-fencing alerts, etc. for speeding up purchase and invoicing processes, improving citizen engagement, etc.
“We were able to reduce our infrastructure costs by over 56%, thanks to Digitech's cloud migration and infrastructure team. We're currently working with them to transform certain processes with cutting-edge AI and hyperautomation tools."
“Our team members were able to smash our goals quicker than we did before”
Customer Service Officer
“Our team members were able to smash our goals quicker than we did before”
Customer Service Officer